Why You Need Hands-Off Leadership in Your Agency

Hands-off leadership is key to creating a strong, highly-functioning team. While it's a challenge, creating a culture built off of this principle is worth it. Your agency is growing, your teams are creating some amazing work, and you have new clients every month, but you’re barely hanging on. Each day is filled with meetings and check-ins, which means you don’t have time for the business development you want.

Interview with Richard Child of Grid North Design

A couple of weeks ago I spoke to interaction designer Richard Child. Richard has spent the last year working at one of Spain's largest startups. He's recently branched out on his own under the moniker of Grid North Design. Richard talks about the importance of referrals, time management, and understanding your clients' core problems.