In early 2015 I spent a few hours on the phone with a prospect. We had a good time on the call, talking deep (at least I thought so) about their business with a bit of laughter thrown in. It was absolutely my ideal client call. The result of our conversations was that I provided a proposal for work which they then decided not to go forward with.
Communication in business is important, when you're a freelancer it's crucial. There's nobody between you and your client, you are your own resources manager, HR consultant and creative mastermind. When a client has questions it’s your job to read between the lines and ease any concerns they might have. Every step of the freelance-client relationship benefits from strong communication. Whether it’s the initial consultation, contract, project timeline or delivery of final product, communication is key.